Try checking other emails which have a hyperlink. Locate, and then select the registry subkey: HKEY_CLASSES_ROOT \.html. Internet Explorer is not currently your default browser. Check out this quick and easy fix, it worked for me! Recently, a hardware failure during a botched RAM upgrade corrupted my OS and I had to restore the last good image (where links worked inside Outlook 2003). Copy the exported registry key to the desktop on the problem computer. Click on the “Advanced” tab and click on the “Reset” button. Run it and restart the system and check if it helps with the problem. and ever since, hyperlinks in Outlook.com emails do not work. Are you sure you want to add the information in drive: location file was copied to\file name.reg to the registry? My default web browswer has been Firefox for some years now. Run it and restart the system and check if it helps with the problem. The tool could be downloaded from here. Type control panel and press Enter to open the Control Panel window. I have used MSOffice 2003 with out incident for a couple of years. To resolve this problem, follow these methods in order. While this issue has been isolated in the preliminary check, we could discuss it here. There are fixes offered for Windows 7, Windows Vista, Windows XP, Windows Server 2003 and 2008. If the hyperlink is not working even when we have changed the browser and checked a different email, the issue might be with the email server. R ... Have tried your suggestion from #10 (screenshot attached) but still hyperlinks not working..I finally found the TIF file mentioned earlier but that is empty (screenshot attached). If you do not trust the source of this information in C: Users\ Desktop\regkey.reg, do not add it to the registry.” On Windows 7 I'm on Windows 10 Pro. Restart the system once done. After doing this I now have a problem where clicking on any hyperlink in Outlook 2010 fails with the following message: This operation has been cancelled due to restrictions in effect on this computer. If a simple repair doesn’t work, scrape off Microsoft Office from the system and then install it again. So here’s my step by step guide on how to fix the hyperlinks not working issue. Check the “Delete Personal Settings” option in the new window and then again select “Reset” to implement your selection. In the Programs list, select Microsoft Outlook > Set this program as default. Solution 3 – Reset Settings of Internet Explorer. Now, Run the following Command One By One in Command Prompt Window. So here’s my step by step guide on how to fix the hyperlinks not working issue. After isolating this possibility, move to the following steps. After downloading the tool and installing it, check in the list for the concerned issue and run it. Hyperlinks are not working in Outlook However, if you're encountering the issue while using the default Mail app for Windows 10, we recommend setting Internet Explorer as the default app to open hyperlinks. Try opening the email through the default browser on your system. Once you do that, go back to outlook and open a link. 1] Go to the link here and download the scrape tool provided in option number 2. Here is an official troubleshooting link we could refer to: Hyperlinks are not working in Outlook Microsoft Outlook Hyperlink does not Work. I cleared cache/cookies and rebooted my machine. Select Advanced >Reset. A few popular ones like Gmail, Hotmail, etc. If resetting via the conventional means does not work out for you, ... MailTo links do not open Outlook; Open XNK-files (Outlook links) In the Reset Internet Explorer Settings window, select Delete personal settings >Reset. . Find answers to Suddenly can't reach web URLs through Outlook 2016 links in emails - Windows 10 from the expert community at Experts Exchange 3. However, this case could be isolated. So here’s my step by step guide on how to fix the hyperlinks not working issue. This section is intended for advanced computer users. Assume that you set Internet Explorer as your default browser in Windows. Windows 10, Windows 8.1, and Windows 8 Adding information can unintentionally change or delete values and cause components to stop working correctly. I searched for settings for a long time in outlook, but this is the way to do it in windows 10. On a computer that does not encounter this problem, select Start > Run. Most affected users report that this particular issue occurs after a large Windows 10 update or after they completed the upgrading process from an older Windows version to Windows 10. I have Windows 10, MS Outlook 2007 & the Hyperlinks have suddenly stopped working in Outlook. Instructions in this article apply to Outlook 2019, Outlook 2016, Outlook 2013, and Outlook 2010 on Windows 10, Windows 8, and Windows 7. 3] In the default apps window, scroll to web browser and change the default web browser. Your email address will not be published. MS advise going through the troubleshooting route which was useless. Select Close when it is completed. On Windows 10, Windows 8.1 and Windows 8 “Adding information can unintentionally change or delete values and cause components to stop working correctly. If you are trying to use Firefox and hyperlinks cause Windows Explorer to open, see Use FireFox as the Default Browser to Open Links. I upgraded to Win 10 from Win 7 when my HHD crashed last week and was replaced to an SSD. Follow the steps in this section carefully. How To Fix Hyperlinks Not Working In Outlook. ; Close Settings tab. If you do not trust the source of this information in C:UsersDesktop\regkey.reg, do not add it to the registry. Fix hyperlinks are not working in Outlook in Windows 10 April 8, 2019 By Ananya Kanjilal Many users have reported an issue were they are unable to open hyperlinks sent through email. In case it doesn’t work on the browser either, then try opening it on a different browser or a different system. Start Internet Explorer. I do NOT have IE to open as it wasn't installed fully so I am relying on Google Chrome. In the Reset Internet Explorer Settings window, select Delete personal settings > Reset. Find answers to Outlook 2013 Hyperlinks not working Windows 10 from the expert community at Experts Exchange Windows may be requesting Edge to open a link, if its the default browser, but its not working. This solution support all Outlook & windows versions too. Hyperlinks not working Outlook 2010 on Windows 10 Home. Another week, another problem with Outlook and Windows 10. In the Open box, type regedit, and then select OK. In Windows 10, this can be done via the “Set defaults by app” link at the bottom of the Default Apps screen. Your organization's policies are preventing us from completing this action for you. If during the preliminary check, we find out that the issue is with the browser, we could try changing the default browser. This time only 32-bit versions of Office 2010, plus Outlook 2007, and Outlook 2003 are affected. 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