It can be very difficult to find Saver award availability in premium cabins on most US airlines, including Delta, especially on lucrative transcontinental flights, which is when you want the extra comfort. Beyond that, I fly Virgin main cabin Both dishes came with a nice fruit tray and a bagel. Thanks Matt, worthwhile review of an underwhelming experience. The most common hubs Australia-based travellers will pass through are: but other important hubs include Seattle-Tacoma, Detroit, Minneapolis-St. Paul, Salt Lake City and Boston, as well as overseas ones like Tokyo Narita and Amsterdam. I thought the oatmeal was the better of the two options. Booking Delta first class. What are your thoughts on domestic first class? Waiting at my seat 1D was a standard domestic First Class pillow and blanket. We ended up flying Delta, given their reasonable first class fares. We watched the safety video as we began our pushback from the gate. Delta Airlines 757-200 first class Atlanta to West Palm Beach 04. However, it seems that Velocity charges between $9 and $13 AUD in taxes per segment. I was looking forward to this experience as I’d never flown with Delta before and didn’t know what to expect when flying domestic first class. The only reason I booked this flight was that I had $300 USD worth of Delta vouchers to use, otherwise I would have just flown Economy (and you’ll see why soon.). Traffic at Tom Bradley International Terminal. Of the “big three” US carriers, Delta is my favorite airline to fly with. These Billboard headphones weren’t Bose quality by any means, but they served their purpose on this flight. Of the “big three” US carriers, Delta offers the most consistently pleasant domestic first class experience, in my opinion — service is consistently friendly, all seats have outlets and most have personal televisions, they have pillows, blankets, and bottled water at … I found the touchscreen inflight entertainment system on the 757 to above-average in terms of responsiveness and clarity, with a wide selection of options: You can also download the Gogo Entertainment app before your flight to stream content. Deric "Passenger" Poldberg is the Midwest's leading expert in credit cards, miles & points. Delta seem to do it better then the others, as you’ve noted, and they tend to look after Virgin FF’s (especially Gold and above) well, which is welcome. Boarding started with premium cabin customers and Diamond Medallion members. Delta, JetBlue, and Spirit, all fly nonstop from Boston to Tampa. Delta’s brand-new A220 is the best model representation of a first class … It was also my first time flying on Bombardier's workhorse, which I was very excited about it. Supplementary images courtesy Delta Air Lines. You may want to avoid the first and last row to cushion from noise from the galley and lavatories to the front and the Economy cabin to the rear: Each seat has an adjustable headrest and comfortable enough upholstery but no footrest. Once through the security, I enjoyed some lounge hopping. No amenity kits were available. I tried to board as one of the last, hoping that the first two people on the list rejected the upgrade. I have found good value in redeeming points in US domestic economy, when going to non hub airports. However, when my boarding pass was scanned at the gate, there was no seat change. Searches and bookings can be done online on the Velocity Frequent Flyer website. Enter your email below to receive the weekly Passenger Poldberg newsletter. Delta operates over 20 types of aircraft, from the Boeing 717 carrying just 110 passengers for short domestic hops right up to the larger Airbus A350 and Boeing 747 aircraft on international routes. The booking was made two weeks before the flight with a corporate American Express card, for a relatively standard one-way economy fare of $86.92 (£70). After checking in at the nearly empty Sky Priority lane, I went through the security. As to be expected, regardless of status, you will get access to Sky Priority check-in, boarding and baggage handling. About an hour out of Los Angeles we were offed a selection from the snack basket. I would recommend bringing your own noise-cancelling headphones instead of using the cheaper ones provided by the airline. It’s often not THAT much more expensive, includes free baggage (which with 2 bags each was sometimes $60 US per person) and my preference is for connections that mean you have two legs over 750 miles at least. Yes, in general the US domestic experience, even for ‘elite’ FF members, is underwhelming. I was growing up around the same time AI was reaching the height of his popularity so a lot of his antics went unnoticed in my early years. In "Reviews" in this trip report, we review our flight in a Delta One Business Class Suite on their A350, Detroit To Tokyo. First Class is a premium cabin offering on domestic routes (within the 50 U.S. and between the 50 U.S. and Canada). You can check the wifi access prices on the Delta website. In domestic first class, a meal is provided on longer flights, along with drinks. One-way fares from Omaha were relatively cheap if we connected in Minneapolis. Delta falls into the cheaper Table 1, with example redemptions in First Class being: Taxes for each segment in the US, regardless of airline, are usually $5.60 USD each, as fuel surcharges are not applied by US airlines on domestic flights. A full five days before the flight, Delta emailed me with the subject line “Your Upgraded Se… I took the first shuttle from my hotelat 5AM. We were greeted by our flight attendant and offered a pre-departure beverage. Westin Heavenly blanket & cheap domestic pillow, Coffee & airplane flights, one of my all time favorite combos. Originally from Sydney, he won the Diversity Visa Lottery and now bases himself in Austin, Texas. After boarding, we turned right into the first class cabin. Delta First Class Benefits in Detail. Departure: Minneapolis, Minnesota (MSP) 9:00 AM, Arrival: Los Angeles, California (LAX) 11:00 AM. Elizabeth had some pretzels and a bag of popcorn, I’ll let her photo speak for itself. Being based in Miami, I always struggle with the prospect of completely switching my loyalty to them, though. Wifi has been progressively rolled out to the majority of Delta’s fleet: I clocked download speeds of 0.4-1.2 Mbps and upload speeds of 0.2-0.4 Mbps on my two flights, which is poor. Here is how my seat looked after the incoming flight had landed and the aircraft been ‘cleaned’: On the second flight from Toronto to Denver, the crew deserves more praise for being friendly, attentive and professional, especially in comparison to the SkyWest crew. As you can see the leg room was abundant in the bulkhead. Matt is a Senior Content Producer for Point Hacks, joining the team in 2016. Delta Air Lines: Forget domestic first class on Delta. SkyTeam alliance member Delta Air Lines is the second-largest airline in the US by passenger numbers (after American Airlines), operating a hub-and-spoke model to over 320 destinations worldwide and a huge amount of flights in the US: You can access route maps for other regions here. Introduction: San Diego to Minneapolis on Delta Airlines 02. January 30, 2020 Delta Reveals Upgraded First Class Seats Coming Later This Year The new domestic flight seats can be found on the airline's new fleet of Airbus A321neo jets. Delta Airlines 757-200 first class Atlanta to San Diego. On… Booking closer to the departure date would have been considerably more expensive. After breakfast was served I continued to watch the rest of my Allen Iverson documentary. It can be really hard to find award availability and, given that you usually will not be given lounge access prior to your flight or between connecting ones (and the US has a lot more connecting flights than we do in Australia), I think it best to save your points for a higher-value redemption. Since our flight departed at 9:00 AM we were scheduled to be served breakfast. Follow his journey here! Delta Domestic First Class First class seating aboard Delta’s A220 (Photo by Darren Murph/The Points Guy) While Delta’s domestic first class is nothing to write home about, it’s perfectly acceptable on short hops. No, the iPhone wasn't a part of the snack basket. The first flight departed late with no delay announcement, the purser served me straight vodka instead of the sparkling water I requested, the cabin crew picked up customers’ empty cups whilst simultaneously performing the safety demonstration (definitely a feat) and, speaking of feet, literally had them up on the galley counter for the entire flight from Detroit to Toronto whilst using their mobile phones. 02. In keeping with other US carrier policies, First Class passengers on domestic flights in the US generally do not get lounge access prior to their flight. Delta operates a business class seat known as Delta One. As for the entertainment selection, almost all Delta flights offer the same selection of movies and TV shows whether you're in first or economy. Save my name, email, and website in this browser for the next time I comment. Service began with a hot towel. Baggage size must not exceed 62 inches (157 cm) when you total LENGTH + WIDTH + HEIGHT; Visit Carry-On Baggage to find sizing and requirements for carry-on baggage; For Delta SkyMiles Medallion Members and Delta SkyMiles® American Express Card Members, your first standard checked bag flies free; Checked baggage allowance each way price varies by route and fare class Overall, it was a pretty standard Delta First configuration for a short or medium-haul flight. Delta Airlines first class San Diego to Minneapolis 03. Review: Delta First Class (Domestic) 757 Minneapolis to Los Angeles, I’d already booked my award ticket from Los Anglese (LAX) to Sydney (SYD). Los Angeles/San Francisco to New York/Boston. The Delta Airbus 320 is one of my lesser favored aircraft as I find the plane to be a little noisy and seating is also a little tight with the 36” pitch. Awaiting us were a Westin Heavenly blanket, a pillow, and Dasani water bottles. Was this flight enough to convince me to purchase it more often, probably not, but if you can find a cheap fare I don’t see why not. This was my first time experiencing Delta’s short haul domestic first class product. The best guides, deals and tips for more frequent flyer points in Australia. The Delta domestic first class seat on the 737 offers 37 inches of pitch, which is about 7 more than regular economy and 3 more than Comfort+. While waiting for the boarding to finish, a little child clogged the aisle bringing the boarding to a halt for a minute. For this post, we’ll look at the benefits of Delta’s domestic first class product, though benefits largely remain the same for international flights. Since this was the only ticket I was paying for out of pocket I decided to splurge. These seats are actually better than the first class seats, which are typically flown on shorter routes. In between I had three hours to get acquainted with the seat. The staff were friendly, and the cabin was comfortable, but what I loved most was the fact that the meal-offering ex Seattle was all sourced from the Pike Place Market in Seattle. They didn't distribute menus, but asked us whether we wanted the omelet or the oatmeal. This inaugural flight of Delta’s new international… Read More. Thirty-eight inches of pitch provided sufficient legroom. Once that was resolved, there was a passenger whose seat was occupied by someone else. Finally, try to avoid flying on a ‘Delta flight operated by SkyWest’ or another affiliate, as the much lower pay that the cabin crew receive may be reflected in their generally poorer service standards. Since she can’t eat almonds due to a nut allergy I had to take one for the team and eat both dishes…. 4. It can be really hard to find award availability and, given that you usually will not be given lounge access prior to your flight or between connecting ones (and the US has a lot more connecting flights than we do in Australia), I think it best to save your points for a higher-value redemption. I chose the omelet and Elizabeth chose the oatmeal. An important thing to note is that in the US, airlines tend to call their Business Class products ‘First Class’ but they are essentially the same offering as we enjoy on Qantas and Virgin Australia’s 737 fleet. Being domestic first, the seat was comfortable but nothing to write home about. You’ll have room to stretch out, an outlet to stay powered up and, of course, the signature service of a Delta flight attendant for the First Class cabin. Delta Airlines 757-200 first class San Diego to Atlanta 03. Here are some more pictures of the seat. Recently I tried Delta Connections CRJ 900 & 700 to experience their Domestic First Class and Comfort Plus product. Delta’s domestic fleet is sizable, with everything from Boeing 717s to the new Airbus A220. Delta A220 First Class Delta Airbus A220 First Class Row 3. Delta Air Lines first Airbus A350 departed from Detroit, bound for Tokyo-Narita. His favourite destinations so far have been Japan, Iran, Colombia, Israel and South Africa, and his top flight experiences in Cathay Pacific First, Emirates Business and Singapore Airlines Economy Class. Delta Air Lines | SkyMiles - Delta Domestic First Class.... any good? First I went to two … Image Credit: Greg Stone More Spacious Seat - See 58,483 traveler reviews, 6,957 candid photos, and great deals for Delta Air Lines, at Tripadvisor. Staggered priority boarding is where Australia is headed I think. I ordered a vodka-cranberry, just for a change. There are so many cool planes to see! A lot of people book domestic first class seats on United but don’t really know what to expect. between the West and East Coasts, then you’ll probably get a lie-flat seat (called Delta One) in a 2-2 configuration on a single-aisle aircraft like the 757: or, if you are lucky, a (preferred) staggered 1-2-1 setup on a widebody jet like the 767: The standard is a 2-2 configuration, like on most of Qantas and Virgin Australia‘s domestic flights: but on smaller planes there may be a narrower 1-2 configuration, which is better for solo travellers: The minimum amount of rows in First Class will be three and can extend to five on longer aircraft. I won’t be reviewing the OMA to MSP segment since it was only long enough for Elizabeth and I to share a glass of orange juice. Elizabeth and I both opted for the coffee. Delta Airbus A220 first class cabin. The price of this first class experience was $410, which makes Delta Airlines one of the most preferable U.S airliners. Arrival: Los Angeles, California (LAX) 11:00 AM. A modest recline, combined with a pillow and blanket, were enough to enable a quick power nap. Velocity points can also be used for Virgin America First Class redemptions and the airline generally releases a lot more award space to both its own Elevate members and its partners, but do note that under Velocity’s partner changes announced in July 2017, one can no longer redeem their Velocity points on Virgin America from 30 September 2017 and all travel must be completed by 15 January 2018. The omelet was a little too buttery/salty for my liking but I still ate it for experimental purposes. In this case I’d already booked my award ticket from Los Anglese (LAX) to Sydney (SYD), but I still needed one more positioning flight to get from Omaha (OMA) to LA. Delta Airlines MD-88 first class West Palm Beach to Atlanta 05. We do an annual trip to the States and I’m always booking First Class domestic travel. Service: First Class (Domestic) Aircraft: Boeing 757-200. Delta's First Class Experience. Delta now has meal pre-ordering on flights that serve meals, and I chose the beef and mustard sandwich on rye. In my opinion, redeeming for Delta domestic First Class flights is not one of the best uses of Velocity points. Note that JetBlue usually offers the most legroom in Economy and Southwest is the only airline that includes two (or any!) If you are as lucky as I was, you’ll get mushy vegetables on stale white bread: In terms of the customer service, my two flights could not have been more different. Distance: 1,535 miles. ), the experience could be drastically different. I went with a banana and a granola bar. 10,000 pts and $5 tax for a NY to Cincinnati flight that would have cost $380 one way. While you may see business class mentioned on Delta’s website, this is mainly to do with the different fare types Delta sells. Your email address will not be published. Los Angeles to Boston, you’ll get breakfast or lunch from 5am to 1:30pm or dinner from 4 to 8pm. Available on domestic flights, you’ll find the things you want to help make the hours fly by in First Class. Power plugs were fitted in an inconvenient location under the seat, making it hard to reach. In my opinion, redeeming for Delta domestic First Class flights is not one of the best uses of Velocity points. Shortly after settling in, I was offered some headphones. Like most frequent flyers would agree, there’s something special about being in seat 1A. Elizabeth didn’t realize it at the time, but the oatmeal does come with sliced almonds on top. Chances are that if you are flying domestically within the US, you’ll be on an aircraft like the Boeing 737 or 757 with recliner seats in a 2-2 configuration: If you are flying on a transcontinental route, i.e. Delta First Class Bottom Line. Depending on the type of aircraft that you are flying on (737, 787, 777, etc. On flights under 900 miles, e.g. Delta A319-100/ N322NB MSP-SNA Airbus A319-100. No problems with the meal service or other comfort were noticed. * Delta’s First Class customers will enjoy: Premium seats with ample legroom; New quilted seat covers and updated headrests - For financial reasons, I don't normally fly first class as it always seems out of reach or just not worth it. The review of Delta First Class showed the overall average performance. I was flying from Atlanta to Toronto, and was upgraded when I checked in as the demand for upgrades on this flight was obviously low. First — For domestic flights, first class entails the SkyPriority service, a larger seat, priority boarding, pre-departure beverages and meal service based on the length of your flight. Copyright © 2016 Passenger Poldberg, All rights reserved. Despite this, the first class cabin is better than coach, and Delta’s soft product for domestic first is consistency good. Delta Air Lines First Class - DL4023/DL1854 Toronto Pearson to Denver, Point Hacks® is published by Point Hacks Australia Pty Ltd (ACN 622 987 160), a corporate authorised credit representative (Number: 504786) of MSC Advisory Pty Ltd ACN 607 459 441 (Australian Credit License: 480649), Read the Point Hacks guide to SkyTeam Alliance in Australia, Read the Point Hacks guide on how to choose the best seat for your flight, check the wifi access prices on the Delta website, Start your Velocity award space research with Virgin Australia here, Read the Point Hacks guide on when frequent flyer programs release award space for redemptions, Velocity’s partner changes announced in July 2017, Read the Point Hacks guide to maximising Velocity Points for US domestic flights, Read the Point Hacks overview of Alaska Airlines First Class, Read the Point Hacks review of Virgin America First Class, Read the full Point Hacks guide to earning points with the Amex Platinum Charge, Check out the Point Hacks’ ranking of domestic US airlines, Review of the Pudong Shangri-La, Shanghai, Qantas Boeing 737-800 Economy Class overview, MSC Advisory Pty Ltd ACN 607 459 441 (Australian Credit License: 480649), American Express Membership Rewards Guide, Virgin Australia bonus point credit cards, American Airlines AAdvantage buy miles guide, Alaska Airlines Mileage Plan buy miles guide, United Airlines Mileage Plus buy miles guide, All Virgin Australia Velocity Frequent Flyer Guides, Loyalty Program Points Conversion Calculator, Use Frequent Flyer Points or a Paid Ticket Calculator, Delta One passengers travelling on transcontinental routes, e.g. I was pleasantly surprised not to see those cheap over the ear headphones. Chicago to New York, you’ll get a snack and alcoholic or non-alcoholic beverage: On longer flights, e.g. Our 757 had 20 recliner First seats in a 2-2 configuration. Upon boarding first and stowing my backpack in the overhead bins as 1A is a bulkhead, I sat down in my window seat. As such, I arrived at the airport over two hours before the 8AM departure. Having lived in the US for the best part of the past three years, and given recent negative customer service episodes, I can say that anecdotally Delta seems to have the best reputation of the three legacy carriers (the others are American Airlines and United.). Depart: New York LaGuardia Airport (LGA), Terminal C, Gate 24, 12:21, on-time I’m a big fan of documentaries so I decided to watch the Allen Iverson one. We touched down at LAX just a tad bit ahead of schedule. Follow his journey here! They also have some of the newest and nicest lounges right now (though the others are trying to catch up it seems) and Virgin FF’s with the right Tier can enjoy these. Normally I don’t fly domestic first class due to the outrageous prices and pretty lackluster products. What can I say about starting yet another trip on Delta … In June 2016, I had the chance to try out Delta’s premium domestic product for the first time, flying a tiny Bombardier CRJ-900 for the very short half-hour hop from Toronto Pearson to Detroit on SkyWest (a Delta affiliate) and onto Denver on a more common Boeing 757 operated by the mainline Delta fleet and crew. My general advice for domestic US flights is to purchase an Economy ticket and save your points for trips outside the US. To be served breakfast our pushback from the gate, there ’ s soft product for first... 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